I am very happy with the lawn tractor. Not only does it look nice, but it works very well. It cuts grass evenly. I have a 3/4 acres yard with some hills - I was able to finish with a little more than half of the battery left. So, EGO's description on battery duration is rather accurate. The charging of batteries is pretty fast. Someone mentioned problems driving up hills - I have pretty slopy places in our yard and the tractor has no issues going up. Something that I was really surprised is that it shreds the grass into little pieces and does not leave any large chunks of grass that later dry and look ugly. It is an expensive tractor (about 2x more than a gas one) but you don't have to deal with any oil, etc. - it is a tradeoff but it is worthy for me.In contrast to the product itself, the seller provided very bad service. The delivery window was very large (about a week) and they even did not deliver on time. Any efforts to obtain specific information were not successful since the only answer was "it is late, we don't know when we will get it, if you want you can cancel the order). No even an apology for messing the whole process.